Order Cancellation before Dispatch:
Orders can be cancelled within 24 hours of placing the order by contacting our customer support team at [support email/phone].
Once processed for shipping, cancellations will no longer be possible.
After Dispatch:
Once shipped, the order cannot be cancelled. You may initiate a return (if eligible) after delivery.
Returns policy:
We accept returns under the following conditions:
Return request must be raised within 7 days of delivery.
The item must be unused, unwashed, unaltered, and in its original packaging with all tags intact.
Proof of purchase (invoice or order confirmation) must be provided.
Non-Returnable Items:
Innerwear, socks, or items marked as "On Sale"
Products damaged due to misuse or tampered on receipt.
Customized or limited-edition products.
Return Process (India):
Email us at [support email] or use the return portal on our website.
Our team will arrange a pickup (where serviceable) or provide return instructions on your email
Once the returned item passes quality inspection, your refund or store credit will be processed within 7–10 business days.
For International customers:
Return requests must be raised within 10 days of delivery.
The item must be unused and in its original packaging.
International return shipping charges are borne by the customer, except in cases of wrong or defective items received.
Refunds will be processed after we receive and inspect the returned product.
Note: Duties, customs, and taxes paid during import are non-refundable.
Refunds Policy:
Refunds will be issued to the original payment method or as a store credit.
Shipping charges (domestic or international) are non-refundable unless the product is defective or incorrect.
Refund timelines may vary depending on your payment provider.
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